Automations - next steps

Hi everyone,

We released a big update this week - adding both email notifications and more flexible webhooks.

You can read more here:

We’re looking forward to the next steps, which include time-based triggers (e.g. “send an email when a case has gone 72 hours without a referral”) and other types of triggers like “when a user is added”

Hope you’ll share you’re feedback here!

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